Step-by-Step guide to Cancel Cebu Pacific Travel Insurance 2024

Cebu Pacific, a renowned airline in the Philippines, offers CEB Travel Sure insurance for enhanced travel security. This guide simplifies the process of removing Cebu Pacific travel insurance.

What is CEB Travel Sure?

CEB Travel Sure is Cebu Pacific’s travel insurance, in collaboration with Chubb Travel Insurance. This package includes baggage protect and basic protect, covering various incidents like baggage loss and travel delays.

Why Consider Removing Travel Insurance?

  • Changes in travel plans
  • Budget constraints
  • Alternative insurance coverage

Step-by-Step Guide to Removing Travel Insurance Online

1. Log into Your Cebu Pacific Account:

  • Visit the Cebu Pacific website (
  • Click on the “Log In” button usually located at the top right corner of the homepage.
  • Enter your login credentials (username and password).

2. Access Your Upcoming Booking:

  • Once logged in, navigate to the “Manage Booking” section.
  • Enter your booking reference number and the last name of the passenger.
  • Select the specific flight booking you wish to modify.

3. Locate the Insurance Section:

  • Within your flight details, scroll to the section where travel insurance, often listed as CEB TravelSure, is included.
  • You may find this under additional services or travel add-ons.

4. Modify or Remove Insurance:

  • Look for an option to modify or remove the insurance. This could be a button or a link saying “Change” or “Remove”.
  • If it asks for confirmation, review the changes to ensure you are only removing the insurance and not affecting other parts of your booking.

5. Confirm the Removal:

  • Once you select the option to remove the insurance, you might be prompted to confirm your decision.
  • Confirm the removal by selecting “Yes” or a similar affirmation button.

6. Review and Save Changes:

  • After removing the insurance, review your booking summary to ensure the changes have been made correctly.
  • The total cost of your booking should reflect the removal of the insurance fee.
  • Save the changes to update your booking.

7. Check for Confirmation Email:

  • After successfully removing the insurance, Cebu Pacific should send a confirmation email.
  • Check your email inbox for this confirmation to ensure everything is processed correctly.

Important Notes:

  • Timing: Ensure that you are within the allowed timeframe for making changes to your insurance policy.
  • Refund Policy: Be aware of the insurance refund policy. If you’re eligible for a refund after removing the insurance, it should be processed according to Cebu Pacific’s terms.

Cost and Refund Policy for Travel Insurance

The cost of CEB TravelSure varies with the flight and package. The policy permits cancellation and a full refund under specific conditions.

Understanding Baggage Protect in Cebu Pacific

  • Loss of baggage up to Php200,000
  • Damage to baggage up to Php40,000

Cebu Pacific Travel Insurance Review

Customer reviews generally indicate satisfaction with Chubb travel insurance’s comprehensive coverage, though experiences may vary.

Pros and Cons:

Provides a broad range of coverage, including unforeseen medical expenses and baggage issues.Some customers have reported slow response times in processing claims.
Easy to add to your flight booking with clear options.Exclusions in the policy might not be apparent to all customers initially.
Competitive pricing compared to other travel insurance offerings.In some cases, the insurance does not cover all scenarios, leading to dissatisfaction.


Understanding your options with Cebu Pacific travel insurance is crucial for a hassle-free journey. Always make a well-informed decision based on your specific travel requirements.


1. Is it okay to remove CEB Travel Sure?

Yes, it’s optional and can be removed as needed.

2. Can you cancel and refund travel insurance? 

Yes, under certain conditions outlined in the refund policy.

3. What is baggage protect in Cebu Pacific? 

It’s an insurance rider offering compensation for baggage loss or damage during transit.

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